Getting Started with CloudLibrary

Before you get started, check to see if you already have Adobe Digital Editions on your computer.

If you do not:

• download and install Adobe Digital Editions to your computer for Windows or Mac. 
• visit ByteBooks to create your account. Enter your name, email address and create a password. If you have an Adobe account, click "I have an existing Adobe account to migrate" and make sure to use your email associated with that account. Click Create Account & Verify
• verify your account using the one time password sent to your email

Once you have an account:

1. open Adobe Digital Editions on your computer
2. connect your Kobo to a USB port. Tap Connect to a computer on your Kobo screen
3. click Help and then Authorize Computer on the menu bar at the top of Adobe Digital Editions. Enter your email and password from ByteBooks (the Adobe ID is your email). Click Authorize
4. click the Kobo eReader on the left side menu beside devices, click the gear icon and click Authorize Device. Click Authorize Device again
5. access CloudLibrary through your browser. Click Login at the top right corner and enter your Library Card number and PIN. Click Login
6. find the title you want to transfer and click Borrow
7. click on My Books and then click the three dots beside the Read button. click Download for Offline Reading
8. in Adobe Digital Editions, click File and Add to Library in the top menu. Navigate to the downloads folder on your computer and open the downloaded eBook
9. click Library to return to the main collection page of Adobe Digital Editions
10. while in the All Items category under Bookshelves, right-click on the book jacket cover, mouse over to Copy to Computer/Device and then click KOBO eReader

You can now disconnect your KOBO eReader using the safely remove hardware icon on the taskbar of your computer.

On CloudLibrary

• the Featured shelf contains new and popular material that may need to be placed on hold using an email address
• the Browse shelf enables you to find books based on subject interests
• the Filters option enables you to search for books that are available now, all titles in the library’s collection, or titles that may be suggested for purchase

If you used the CloudLibrary desktop app before and did not log-out, Adobe Digital Editions will have an authorization that uses your library card number.

This should be replaced with your Adobe ID and password.

To do this:

1. open the CloudLibrary desktop app and logout
2. in Adobe Digital Editions, click Help and then Authorize Computer
3. enter your Adobe ID, password, and then click Authorize

Troubleshooting

• be sure that your internet is working
• check that you have no library membership account issues, such as fees owing or an expired membership requiring renewal
• log out of the app, shut down the device completely, reboot the device, and then log in to the app. This should accommodate any necessary application updates
• ensure your operating system and/or device are not out of date or unable to support the app
• uninstall the app and reinstall app, followed by a restart of your device
  
  

Still need help?

Contact the Library | Access the Ptbo Learning Portal  | Book a Tech 1-on-1 Digital Collections Help